Every state receives many robot calls, but people in some states, such as Maryland and Nevada, have more than their share.
People in Maryland received an average of 18 calls per month and recorded the most complaints in the country (almost 22 complaints per 1,000 residents), according to a report from mobile recommendation site Let's talk.
Nevada residents got an average of 16.5 calls per month in 2019 and filed 22 complaints, the report says. Let's Talk ranked the states in its analysis of Federal Trade Commission registered domestic and mobile telephone complaints by October 2019 and average monthly calls by 2019, according to a YouMail index, a company that provides a service to block these messages.
Cutting the cord:As prices go up, see how you can still save money by broadcasting
The other top 10 states hit by robocalls include Colorado, Delaware, New Jersey, Arizona, Connecticut, Virginia, Georgia, and Oregon. (Scroll down to the full list.)
The best state to avoid phone calls: Alaska, where residents receive 3.3 every month.
Coastal states typically had higher call drop factors, while those in the Midwest were less affected – but there is no specific method for call activity, says Maddie Peterson of Let's Talk. "It may even be as simple as people answer their phones more often in these regions and therefore feel like complaining more," she said.
Even though authorities have taken steps to restrict and punish robot callers, calls are still coming. Americans received more than 58 billion phone calls in 2019, up 20 percent from 2018 when they received nearly 48 billion, according to YouMail.
Robocalls are part of Bill Dowling's daily routine. Wilmington, Delaware video producer received three phone calls in one hour on Tuesday. Delaware ranked fourth on the Let's Talk list, and residents received an average of about 15.9 calls per month.
Dowling responds because he fears losing a potential customer. "There's no one else to answer my calls, so I need to keep getting these stupid calls at work," said Dowling, who operates Billy D. Productions. "I get them daily, but it looks like they're starting to get more aggressive."
Unwanted calls "are by far the main consumer complaint we receive each year" at the Federal Communications Commission and account for 60% of all complaints, FCC President Ajit Pai said in a statement. an editorial in the US TODAY last summer.
Consumers should expect some improvements. Major carriers were expected to be deployed by the end of 2018 a robocall combat pattern called SHAKEN / STIR, or Handling Subscription-Based Declared Information Using toKENs and Revisited Secure Phone Identity.
The technical standard allows providers to label calls as potential spam – and can identify "fake" call numbers – or check calls to make sure they are legitimate before they even go to consumers.
The penalties for robocallers are increasing. Last week, President Donald Trump signed the Robocall Telephone Criminal Enforcement and Abuse Detention Act (TRACED), which gives the FCC more time to take action against the robocallers and fine them for up to $ 10,000 per call.
So many calls:Americans Receive 18 Spam Calls Per Month, Report Says
The law creates a working group that includes officials from the FCC, FTC, Department of Justice, Department of Commerce, Department of State, Department of Homeland Security, Department of Consumer Financial Protection, and other agencies. The group should inform Congress about ways to combat robot calls.
"Will the TRACED Act completely solve the problem of illegal calls? No," said Sen. John Thune, R-S.D., Who co-sponsored the bill with Sen. Ed Markey, D-Mass. "But it will go a long way in making it safe to answer the phone again. It will help ensure that those who exploit vulnerable individuals are punished for their actions."
Contribution: Esteban Parra, The Delaware News Journal.